How to Responding to Visa chargeback reason code 75?

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How to Responding to Visa chargeback reason code 75?


"Media Needed: A receipt with swipe. If card is not present then invoice, proof of delivery, AVS results, and CVV2 results will work.
Merchant Response:Provide information or documentation that will help recognize the transaction. A merchant can provide invoice, sale receipt, delivery receipt, or description of product purchased.
Preventing: Make sure that bill description is recognizable and accurate, and always use toll free phone number in bill description. Unlike other type of chargebacks, which require different actions and have various circumstances, Reason code 75 consist of providing information to the processor such as documentation, sales receipt, service purchased, shipping information, and more. Merchants have to ensure that documentations are legit and processor receives them before the due date. If these things arenít kept in consideration then merchant may lose representment. Get more information visit website -

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Ad id: 292804
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Ad expires: 2017.12.10 (in 22 days)
Added: 2017.11.10
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